Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at tambeabigail47@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at tambeabigail47@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at tambeabigail47@gmail.com.
Abifashion Beauty Boutique Refund & Return Policy
At Abifashion Beauty Boutique, we want you to love your purchase. If you’re not completely satisfied, we’re happy to help with eligible returns.
Return Window
You may request a return within 3 days of receiving your order.
Return Eligibility
To qualify for a return, your item must:
- Be in its original condition.
- Be unworn, unused, and unwashed.
- Include all original tags (if applicable).
- Be returned in its original packaging.
Items that show signs of wear, damage, alterations, or are returned without their original packaging may not be eligible for a refund.
Return Process
To begin a return, please contact us with your order number and the reason for your return. Once your return request is approved, you’ll receive instructions on how to send your item back.
Please do not send items back without contacting us first.
Inspection & Refunds
Once we receive your returned item, it will be carefully inspected to ensure it meets our return requirements.
If your return is approved, your refund will be processed immediately to your original payment method. Please note that while we process refunds right away, your bank or payment provider may take several business days to post the funds to your account.
Non-Refundable Items
The following items cannot be returned or refunded:
- Sale or clearance items.
- Gift cards.
- Items that have been worn, used, damaged, washed, or returned without their original packaging.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.
Contact Us
If you have any questions about our Refund & Return Policy or need assistance with a return, please contact Abifashion Beauty Boutique through our store’s contact page or customer support email.